Terms and conditions


In order to book your accommodation in Villa One, please send us an inquiry by email  or call us. As a rule, we will reply to your inquiry within 24 hours. After we have confirmed the reservation, we will send you an invoice for payment of the 30% advance; we kindly ask you to make the payment within 8 days in order to guarantee your reservation, and send us the bank payment confirmation. Otherwise, your reservation will be cancelled without prior notification. Please pay the balance of the entire amount on your arrival at the latest. We will issue a written confirmation of every payment. If you cancel your reservation at least 30 days prior to your arrival, we will return the advance payment. If you cancel your reservation within 30 days prior to your arrival, we will not be able to return your advance payment or any other payment you have made. We recommend that you purchase travel insurance in order to avoid possible losses caused by reservation cancellation. If you would like to cancel your reservation and reschedule it for another period, we will do our best to satisfy your demands. If you would like to pass on your reservation to someone else, we will accept this under the same terms, provided we are informed about who the new guests are. Please make all requests related to your reservation in written form. By confirming your reservation and paying the advance, you explicitly confirm that you are familiar with the general terms and conditions, and that you accept them.